Home » Privacy Policy
Welcome to our company’s website.
www.cretanknives.gr is the e-commerce store of the company under the name “SKALIDAKIS PRIVATE CAPITAL COMPANY” and with the distinctive title “CRETAN KNIVES SKALIDAKIS” based in Chania Crete, Karaiskakis Street number 13-15 and is legally represented, by N.GEMI 138705958000, with VAT registration number: 8007299034 of the tax registrar. Chania tel. 2821055993 e-mail address info@cretanknives.gr and e-shop service telephone line: from mobile phone 2821098827 and from landline telephone 2821098827 (hereinafter “COMPANY”).
The following terms and conditions cover exclusively any sale of products through the online store of the COMPANY located on the site www.cretanknives.gr (hereinafter referred to as the «site»). Any other Terms and Conditions are expressly excluded. Any User who enters or deals with or uses the services of the online store (hereinafter referred to as the Customer or User respectively) is deemed to consent and accepts unconditionally the terms herein, without exception. If a User does not agree with these terms, he / she must abstain from using the e-shop and from each transaction with it. THE COMPANY reserves the right to alter the terms of use at any time.
COMPANY is committed to the truth, accuracy and completeness of the information provided in the online store regarding the identity and details of both the COMPANY and its suppliers as well as the main features of its products through the electronic store. THE COMPANY reserves the right to make any technical or typographical mistakes made by mistake, misconduct or due to reasons of force majeure and which it accepts to correct if they become aware of it.
THE COMPANY fully complies with the provisions of the Civil Code regarding the sale as well as the provisions of Law 2251/1994 on Consumer Protection as amended and in force.
THE COMPANY in the context of its transactions through the online store informs the Customer on the basis of the availability or non-availability of the products at all times and cannot in any case guarantee their availability. In any case the COMPANY undertakes to inform the Customer in good time about the non-availability, so in this case it has no further liability.
COMPANY strives to provide high quality services every day. In the context of good faith, COMPANY is not responsible for and is not liable for any errors in features, photos, and product prices listed on the site and cannot ensure that there will be no errors of any cause when importing and / or updating the features and / and the price of a product.
THE COMPANY has no liability whatsoever for any unauthorized third party intervention in products and / or services and / or information made available through the e-shop.
THE COMPANY does not in any way declare that the information contained in the documents and announcements published on this server is suitable for any purpose. Any such document and associated graphic representation is provided as is without any guarantee of any kind whatsoever.
THE COMPANY is not responsible or liable for damages for any damage and non- material damage resulting from a failure to provide support services.
COMPANY makes every effort to provide high quality services but cannot guarantee that there will be no interruptions or errors.
Each User is free to make use of the site in accordance with the law and morality. The responsibility for the contents of the transactions lies solely with the User. THE COMPANY does not exercise any kind of correction or interference with the data transferred by the User. The User must accurately and accurately complete the following fields: name, address, message, etc. in the online forms of communication. The use of the site is subject to Greek, European and International laws and the User agrees not to use our site in order to violate these laws. In the context of the foregoing, the User agrees and undertakes not to use the online store for:
In addition, the User agrees that all members, partners, employees, management, shareholders and other partners of the COMPANY are not responsible for anything that arises from third parties using the site. Any use contrary to the above, except for any and / or civil sanctions, also causes the service to be interrupted without notice.
E-store prices can be changed at any time without notice. THE COMPANY does not bear any liability and does not cover differences in the prices of products purchased from a natural store under the brand name “CRETAN KNIVES SKALIDAKIS” in Greece and the Customer subsequently found that there was a lower price in its online store or vice versa.
In the context of good faith and for your own protection, please note that if you find that a product is offered at an abnormally low or high price compared to its market value before proceeding to order 28210 98827 from fixed and 28210 98827 from mobile or by sending an e-mail to info@cretanknives.gr
All content of the online store, including badges, signs, images, graphics, photographs, drawings, texts, etc. constitute the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which COMPANY has been licensed for its own exclusive needs and for the operation of the e-shop.
In addition, any software available for download from this server is the copyright of the COMPANY:
Any copying, transfer or creation of derivative works based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, dissemination, transmission, retransmission of material, or any other use of the content in any manner or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder.
In particular, the names, images, logos and distinctive features of the online store under the trademark “CRETAN KNIVES SKALIDAKIS” or third parties and products are trademarks of the COMPANY or third parties respectively protected by the relevant trademark laws. Their appearance on the site should in no way be construed as a transfer or assignment of a license or right to use them.
THE COMPANY does not control the availability, content, privacy policy, quality and completeness of the services of other websites and websites to which it refers through links, hyperlinks or banners. Therefore, for any problem that may arise during their use, the User must address directly the respective isotopes and websites, who are also responsible for the provision of their services. The provision of links to the online store is made for the convenience of the User and the COMPANY in no way approves, accepts or is not responsible for the content of each link.
The provision of links to the online store is made for the convenience of the User and the COMPANY in no way approves, accepts or is not responsible for the content of each link.
The protection of Customers personal data is governed by the General Personal Data Protection Regulation 2016/679 / EU and in general the current national and European legal and regulatory framework for the protection of personal data. For more information about using Customers personal information, read the Privacy Policy.
Protecting your personal information is important to us!
Take a moment to read this Privacy Policy and find out how the company called “SKALIDAKIS PRIVATE CAPITAL COMPANY” and with the distinctive title “CRETAN KNIVES SKALIDAKIS” based in Chania, Crete, 13, Karaiskaki str. -15, tel. 28210 98827, e-mail address info@cretanknives.gr (hereinafter referred to as the Company or we or us), acting as Processing Manager, collects, stores, uses and generally processes your personal data visit, write COE or use the websites of the Company (the Sites) and mobile applications (hereinafter the Apps) and when you deal with the physical stores.
This Privacy Policy also describes how you use, share and protect your personal data, your choices about your personal information, and how you can contact us. If you have any questions about this Privacy Policy, or any matter relating to the processing of your Data and the exercise of your rights, you may contact the Company’s Data Protection Officer (DPO) in Chania at the Karaiskaki Division, 15, or email info@cretanknives.gr
A few words about the Company’s Websites
www.cretanknives.gr is the company’s website where the Company’s online exhibition and sales outlet is located and the platform where you can buy products from affiliated stores.
What is personal data?
The term «personal data» refers to personal information such as your name, postal address, e-mail address, telephone number, etc. that identify or identify your identity, hereinafter referred to as Personal Data or Data.
What is the Processing of Personal Data
Any act or set of operations carried out with or without the use of automated means of personal data or personal data sets, such as collection, registration, organization, structuring, storage, adaptation or alteration, recovery, search for information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, erasure or destruction.
It is mandatory to give your Data
The granting of Data to the Company may be necessary to achieve the purposes set forth in this Privacy Policy or to be optional.
The mandatory or optional nature of the Data concession is indicated by an asterisk (*) next to the mandatory personal data.
If you refuse to provide the information flagged as mandatory on the Sites, it will be impossible to achieve the primary purpose of collecting the particular Data, and may for example make it impossible for the Company to fulfill the sales contract available on the Network Places.
The provision of additional data to the Company, other than those indicated as mandatory, is optional and does not affect the main purposes of data collection, but their concession serves to optimize the quality of the services provided.
What data do you collect?
We take care to collect only your absolutely necessary Data, which is appropriate and clear for the intended purpose. These Data include:
Mandatory: e-mail address *, password *
Optional: name, surname, gender, date of birth, postal address, telephone number.
For example, we collect notes from our conversations with you, details of any complaints or comments you make, details about your purchases, products added to or removed from your shopping cart, wish list ), coupon vouchers, websites you visit, and how and when you contact us.
For example, what products do you prefer to receive a personalized offer from us?
We will ask for and use only the Data we collected to recommend products of interest to you and further improve your shopping experience with us. Of course, it is always your choice if you share such items with us.
Traffic information of our website or other websites you browsed before us.
For example, these copies may include details of your full name, address, date of birth, and image of your face (photo). If you provide a passport, the data will also include your birthplace, gender and nationality.
CHILDREN
We comply with the law and do not allow children to sign up for our Websites and Apps when they are under 16 years of age. We will ask for the parents’ consent for the children who participate in the Company’s experiences and events.
How we use your Data
We want to give you the best experience when shopping. In order to achieve this, it is necessary to get a complete picture of you, combining the data we have collected. We then use your Data to offer you offers for products that are likely to be of interest to you.Personal data protection legislation allows us to do so in the context of our legitimate interest and the need to understand our customers to provide them with a high level of service.
Of course, if you ever want to change the way we use your Data, you will find details in sections 14 & 15 What are your rights and How can you exercise your rights below.Remember, if you choose not to share the Data with us or refuse certain communications rights, we may not be able to provide some of the services you have requested. For example, if you asked us to let you know when a product is available again, we cannot serve you if you have withdrawn your general consent to receive updates from us.
Lastly, we let you know that your Data is processed either by the Company’s specially authorized personnel or through computer systems and electronic devices by the Company and exceptionally by third parties, who are contractually bound to maintain confidentiality and protect their Your data performs work that is necessary to achieve the goals strictly linked to the use of our Sites, its services and the sale of products through our Web Sites and other. For information about this, please refer to section 9 Who are the recipients of your Data? How Your Data is Shared.
Below you will find details on how we use your Data and why:
To provide data about the Websites, Apps, and services you request
For the disclosure of information about our products, services and events, as well as other promotional purposes
To operate, improve and maintain our business, products and services
For example, by combining this data, this will help us tailor your experience and decide what inspiration or content you will share with you. We also use anonymous data from our customer purchase history to track trends in different regions of the country. This can then guide what products we show at specific stores.
For example, we may display a list of recently viewed products, or provide recommendations based on your
purchase history and any other data you have shared with us.
For the protection of rights, property or security, of ours or third parties
For example, we check your password when you log in and use automated IP address tracking to detect possible false entries from unexpected locations.
For what purpose do we process your Data?
We collect your Data for the purposes of our Company’s products and in particular for:
What is the legal basis for your Data Processing by the Company?
For example:
We will use your purchase history to send you or make personalized offers.
We also combine the history of many customer purchases to track trends and ensure that we can keep pace with market demand or develop new products.
Who are the recipients of your Data – How are Your Data Shared?
Access to Your Data has absolutely essential staff of the Company, which is committed to confidentiality, and our affiliates or third-party service providers who process your Data as Processors on our behalf and in accordance with our instructions.
Data Sharing by the Company
The Company shares your Data with:
Here is the policy we apply to those with whom we share your Data as above:
To improve your customer experience on our Sites, we use the following companies to process your Personal Data as part of our contracts with us:
For more information about disclosing your Data to third parties, please contact our Data Protection Officer.
How do we ensure that Processors respect your Data?
The Processors on our behalf have agreed and contractually contracted with the Company:
International Data Transmission
The personal data we collect (or process) within our Sites will be stored in Greece. However, some of the recipients of the Data with which the Company shares your Personal Data may be located in countries other than the one in which the original collection of your Personal Data took place. Legislation in these countries may not provide the same level of data protection as compared to the country originally providing your Personal Data. However, when we transfer your Personal Data to recipients in other countries, including the United States, we are committed to protecting your Personal Data as described in this Privacy Policy and in accordance with applicable law.
We are taking measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area or Switzerland that do not provide an adequate level of protection. We use various measures to ensure that your Personal Data transferred to these countries enjoys adequate protection under the data protection rules. These include the signing of the Conventional Clauses, certifying that the recipient has adopted the European binding rules or the Privacy Shield between the EU-US and Switzerland-US.
How long do we maintain your Data?
We retain your Personal Data as long as we need to fulfill the purposes set forth in this Privacy Policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal information as long as you have an account with our Company. With regard to your Product-Related Product Data, we maintain this data for longer to comply with our legal obligations (such as tax and commercial law and for warranty purposes). At the end of this retention period, your data will be completely or anonymously deleted, for example by aggregating with other data so that it can be used in an unrecognizable way for statistical analysis and business planning.
Some examples of customer data retention periods:
Is Your Data Safe?We are committed to protecting your Personal Data.
By recognizing the importance of the security of your Personal Data, we have taken all appropriate organizational and technical measures to protect your Data from any form of accidental or unlawful processing. We use the most up-to-date and advanced methods to ensure maximum security.
The www.cretanknives.gr website uses the TLS protocol for secure online trading.
This encrypts all of the Data you provide, including your credit card number, name and address, so that they cannot be decrypted or changed when they are transferred to the Internet.
Additionally, the information used to identify you as an account user is two:
These measures shall be reviewed and amended as necessary.
What are your rights?
Choosing not to receive Marketing Communications.
You may opt not to receive marketing communications from the Company by modifying your choices in the My Profile of our Sites. You can also choose not to receive marketing communications by changing your email and sms records by clicking the delete link or by following the instructions in the message.
Alternatively you can contact us using the contact details in the Questions and Comments section below.
If we rely on our legitimate interest. In cases where we process your personal data based on our legitimate interest, you may ask us to stop for reasons related to your personal circumstances. We must then do so if we do not believe that we have a legitimate legitimate reason to continue processing your Personal Data.
How can you exercise your rights?
In order to exercise your rights, you may be asked to contact the Data Protection Officer at the Company’s postal address SKALIDAKIS PRIVATE CAPITAL COMPANY and with the distinctive title CRETAN KNIVES SKALIDAKIS located in Chania, Crete Karaiskaki Number 13-15, or her online address (www.cretanknives.gr) entitled Exercise of Rights and we will take care to look at it and answer you as soon as possible.
Exceptionally:
Authentication check
In order to protect the confidentiality of your information, we will ask you to verify your identity before submitting any claim you make based on this Privacy Policy. If you have authorized a third party to submit a request on your behalf, we will ask him to prove that he has your permission to act for that purpose.
When do we respond to your Requests?
We reply to your Requests for free without delay, and in any case within 1 month after we receive your request. However, if your request is complex or there are a large number of your requests, we will notify you within one month if we need to take another two (2) months extension within which we will respond to you.
If your Claims are manifestly unfounded or excessive due in particular to their recurring nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing information or executing the requested action, or refusing to respond to Request.
What is the applicable law when processing your Data from us?
Applicable law is Greek law as formulated in accordance with the General Regulation on the Protection of Personal Data 2016/679 / EU and in general the current national and European legislative and regulatory framework for the protection of personal data.
The Courts of Athens are competent courts for any disputes arising in connection with your Data.
Where can you appeal if we violate applicable law to protect your Personal Data?
You have the right to file a complaint with the Personal Data Protection Authority (post office Kifisias 1-3, PC 115 23, Athens, tel. 210 6475600, e-mail address contact@dpa.gr ) if you believe that processing of your Personal Data violates the applicable national and regulatory framework for the protection of personal data.
How will you be informed of any changes to this Policy?
We update this Privacy Policy whenever necessary. If there are any significant changes to the Privacy Policy or the way we use your Personal Data, we will post on our site the update of this Agreement before the changes come into force and we will notify you in any appropriate manner.
We encourage you to read this Policy at regular intervals to know how your Data is protected. This Privacy Policy was last modified on May 23, 2018.
Questions and Comments?
We hope that this Privacy Policy has helped you understand how we handle your Personal Data and your rights to control the handling of our Company.
If you have any questions that have not been answered, or any comments and concerns you may have about our Privacy Policy, please contact our Data Protection Officer who will be happy to assist you:
Email to: info@cretanknives.gr or Letter to the Data Protection Officer at Karaiskaki, 13-15 Chania, Crete
What are cookies?
Cookies are small pieces of text files that are stored in the user’s browser when they visit a site. The information stored on the User’s computer may contain information such as the pages visited by the User, the date and time of the visit, and a random and unique User ID number. By using this Site, the Site is able to store useful information for the User’s browsing on the Site, as well as read this information to provide the User with a unified browsing experience.
What cookies do we use on our site?
We use cookies on our Sites to manage sessions, provide customized websites, and customize promotional and other content to reflect your particular needs and interests.
Cookies can also be used to compile anonymous aggregated statistics that enable us to understand how the public is using our Web sites and help improve its structure and content. We can not verify your personal identity from this information. You can modify browser settings to discard some or all cookies except what is absolutely necessary. You should be aware that some features are only available through the use of cookies and if you choose to disable cookies, these features may not be available.
In general, the following categories of cookies are used in our Sites.
The necessary, otherwise absolutely necessary, cookies are essential for the proper operation of our Web sites, allow you to browse and use their functions, such as access to secure areas or use of the shopping cart. These cookies do not recognize your individual identity. Without these cookies, we cannot provide effective operation of our Sites.
These cookies allow sites to remember user options such as username, language, or region to provide improved and personalized features. They can also be used to provide services that have been requested by the user, such as video viewing or social media use.
Information collected by these cookies may become anonymous and cannot track the activity of browsing other sites. If you do not accept these cookies, the performance and functionality of the Sites may be affected and your access to its content restricted.
These cookies collect information about how visitors use our sites, for example, which pages they visit more often, and whether they receive error messages from webpages. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used solely to improve the performance of a website.
These cookies are used to provide content that best fits you and your interests. They can be used to send targeted ad / bids, limit ad impressions, or measure an ad campaign’s effectiveness. These cookies can be used to remember the websites you’ve visited to determine which online marketing channels are most effective and allow us to reward external websites and partners who promoted you to us.
These cookies are placed by our partners on our behalf. With these cookies, they collect data on the performance of your ads and your interaction with our Sites. These data may be used by our partners to extract statistical conclusions and improve your advertising experience as a visitor.
How to check cookies?
It is at your discretion to withdraw your consent or oppose the use of cookies on your computer or device whenever you like, check and / or delete cookies.
What are your rights?
You have the rights:
In order to exercise your above rights, you may submit your request to the headquarters of the SKALIDAKIS PRIVATE CAPITAL COMPANY at 13A-Karaiskaki post office in Chania, Crete, or at www.cretanknives.gr and submit, in case that you believe that processing of your personal data violates the applicable law for the protection of personal data, a complaint to the Data Protection Authority (post office Kifisias 1-3, PC 115 23, Athens, tel. 210 6475600, e-mail address: contact@dpa.gr ).
If you wish to contact any matter concerning the processing of your personal data and the exercise of your rights, you can contact the Data Protection Officer of SKALIDAKIS PRIVATE CAPITAL COMPANY at 13-13 Karaiskaki Str. In Chania, Crete, or e-mail info@creteanknives.gr
Where can you find more information on the protection of personal data collected by cookies?
Information about the protection of your personal data and about your rights can be found in the Privacy Policy here.
Where can you find more information on general cookie usage?
More information on the general use of cookies, as well as their exclusion or restriction methods, can be found at cookiepedia.co.uk/all-about-cookies and www.allaboutcookies.org.
Changes to Policy cookies.
This Cookie Policy may be modified at any time. For this reason, we consider it appropriate to refer to this Policy regularly. This Agreement entered into force on 23 May 2018. If amended, the date will be indicated. The Cookie Policy is still valid, as it was formulated by the most recent amendment.